The candidate will serve as a member of the Client Deployment team, who’s primarily job function, is setting up and moves of desks, building and configure computer systems, diagnose hardware/software issues and solve technical and applications problems.

Principal Responsibilities

• Move/Add/Change equipment processes
• Install, relocate and configure PCs, phones, and printers
• RMA of equipment
• Troubleshooting system and network problems
• Handle and resolve employee complaints
• Provide employees with product and service information
• Respond to trouble tickets via service now
• Document resolutions and procedures for future reference
• Other duties as assigned

Qualifications/Skills Required

• Experience or training in field or related field
• Knowledge of electronic equipment and computer hardware and software, including applications and programming
• Ability to identify and escalate priority issues
• Able to work independently and efficiently to meet deadlines
• Self-motivated, detail-oriented and organized
• Good team player – one who is able to prioritize in a fast moving, high pressure, constantly changing environment
• Strong communication skills
• Ability to multitask
• Excellent problem-solving skills
• Linux / Windows 7 knowledge